IT Global Services

Global Managed IT

Central contract management

Our central contract management offering allows our clients to manage and oversee their entire IT or telecommunications operation through a single and unified position. Octopian is able to take care of account management and SPOC (single point of contact) management, unifying all contract-based procedures.  Project management is also centralised allowing for more streamlined data operational transactions. NOC/SOC (network operations centre/server operations centre) and ITIL-based service management systems can also be managed very effectively, giving key stakeholders maximum control and oversight of project deployment and continued operation. The overall benefits of such centralised contract management are that companies working with Octopian do not have to enter into negotiations and contracts with multiple vendors or suppliers; we handle these obstacles on the client’s behalf. We can offer a unified quality of service by offering a single escalation matrix for problem resolution as opposed to multiple systems, with varying levels of support from other suppliers. 


Supply and logistics

Octopian’s unparalleled understanding of resources and supply chains, alongside  the strong relation with major IT  infrastructure /software manufacturers and  our familiarity with logistical and regulatory issues that are native to each deployment global  location, means that we are able to advise and guide our clients on best practice for central and local supply and distribution of assets and resources. Over the years we have worked tirelessly to build an unrivalled reputation and we are dedicated to being a valued partner to our clients and a trusted asset on the ground.  Even in the most challenging countries and the most logistically challenging deployment environments, we are experts. We can handle the specific regional and local logistics, shipping, and clearance services that other companies cannot – allowing you as the client to smoothly navigate the potential legal and regulatory minefield. 


Contract terms

The benefit of working with Octopian is that we recognise the need to put together contracts that are mutually beneficial. Flexibility within the fast-paced Multinationals  is of paramount concern and we must allow for this wherever possible. This is why Octopian offers centralised contracts with maximum flexibility.  We provide bespoke contracts particular to each client’s needs.  There are no hidden costs and no surprises. Moreover, a single signature with Octopian can immediately provide access to multiple global markets


COMPLIANCE

At Octopian, our ability to negotiate the varying regulatory issues that can arise at global and local levels makes us excellent partners, but beyond that we strive to maintain excellent relationships with our clients as well as our reputation with regional teams and their regulatory contacts. Our utmost priority is that compliance is always at the core of our business model. We survey and ascertain business needs and anticipate any potential regulatory or legal issues that may arise, in line with the laws of the land.

Additional global IT managed services

Ownership

One of our more unique service offerings is our asset ownership programmes. We understand that it is not always feasible, possible, or indeed legal for companies to own the physical IT hardware resources and infrastructures required on the ground.  This is why at Octopian, we are prepared to take ownership of assets and lease them back to clients directly. Our global ownership contracts can help navigate hardware ownership issues while maintaining steadfast commitment to local compliance. 


IT IOR (importer of record) and importation services

Our importation services help our customers to streamline asset deployment anywhere in the world. We have the knowledge and expertise to take the pressure off our clients and manage all importation procedures such as licensing, reducing our client’s exposure to potential downstream issues while maintaining steadfast commitment to local compliance. 


Disposal and de-installation services

As part of the lease and ownership agreements Octopian can implement, we are also able to handle the downstream logistics of disposal and de-installation of assets. We are even able to liquidate client-owned assets on their behalf as requested and subject to regulatory rules within the country of deployment. 


Implementation

Given our extensive reach and unrivalled capabilities, the implementation, installation and deployment of IT services using Octopian systems is unparalleled in the market.

Octopian Fulfillment is Dynamic , Wither its a complex system integration project delivering complete Datacenter Infrastructure ,  VSAT deployment (Maritime or  Terrestrial) ,  Tele-Presence  Rooms  , Smart IOT Public services or just an implementation of a single end-user device or a network CPE.


Support

Under our extensive support offering, Octopian is able to manage your global IT managed resources in real time, anywhere in the world. 


Export/Import and operation Compliance

At Octopian, our ability to negotiate the varying regulatory issues that can arise at global and local levels makes us excellent partners, but beyond that we strive to maintain excellent relationships with our clients as well as our reputation with regional teams and their regulatory contacts. Our utmost priority is that operation Import/Export  compliance is always at the core of our business model. We survey and ascertain business needs and anticipate any potential regulatory or legal issues that may arise, in line with the laws of the land. test


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