Boasting an exceptional Field Force exceeding 1,000+ field engineers, certified professionals, and consultants spanning across more than 189 cities worldwide, the primary objective remains the provision of all essential elements required for the successful implementation of global networking solutions for partners.
PARTNER PREMISES SERVICES
Octopian holds a prominent global position as a provider of Field Services. Expertise spans the entire spectrum, from meticulous planning and consultations to seamless delivery, and further extends to comprehensive SLA based support and management, ensuring unwavering service consistency, impeccable 100% service quality, and a unified partner experience across more than 160 countries worldwide.
Endeavors are bolstered by a team of certified, experienced, and dedicated professionals, complemented by cutting-edge technologies and proprietary applications that have been innovated. This synergy guarantees not only the fulfillment but the surpassing of partners expectations.
SITE SURVEYS
Irrespective of the purpose, whether building a new location, updating records about an existing site, qualifying for a potential project, or preparing for a project roll-out, Octopian professional engineers and consultants are available for both simple and highly advanced Site Assessment and Site Survey activities, including active and passive wireless survey.
DATA CENTER SOLUTIONS
Understanding the demanding nature of supporting Data Centers, Points of Presence, or any Core Location, the necessity for engineer skills, experience, and availability is paramount. To meet the demand for robust support in critical locations, technicians are strategically stationed within data centers across major hubs, allowing for the swift dispatch of a technician to fulfill operational needs. In cases where a technician is not directly on-site at a data center, support is extended from the nearest technician’s depot, complete with SLA’s of up to 24x7x2.
IoT IMPLEMENTATION & INTEGRATION
The Internet of Things offers unprecedented advantages to all types of
enterprises. Whether to create new services, improve current ones, or create new business models
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WIRELESS NETWORK SURVEYS & INSTALLATION
For clients with manufacturing facilities, offices, hotels, hospitals, or schools requiring wireless contractors, consultations, Active and Passive Wi-Fi site surveys, installation, and support services are readily available. Complex solutions encompass enterprise in-building and outdoor wireless systems, public applications, and guest access services, all underpinned by industry-recognized expertise, experience, and unparalleled agility.
SPECIAL & CUSTOMIZED SERVICES
As a provider of field support services, the recognition of specific challenges arising during projects is integral, requiring precise solutions to meet the expectations of discerning customers. Within the teams, presales consultants, solution architects, and project managers are well-prepared to engage in discussions, devise, and execute special projects that address these demands, ensuring a consistent level of quality and overall service experience akin to standard deployments.